"Text to Give" Commands

The following is a list of example commands that the text giving system accepts:

Command

Description

$50

Donates $50 to our General Fund.* Users can type any amount; the dollar sign is optional (e.g. $50 and 50 both work).

give $50

Same as above.

give

Your text giving number will respond asking "how much you'd like to give". Telling people to text 'give' to your number can be a more succinct way to communicate text giving.

$50 MBC

Donates $50 to the MBC Only fund.** Note: You can only give to one fund at a time.

$50 weekly

Sets up a recurring gift of $50 each week. Frequency options are 'weekly', 'biweekly', 'monthly', and 'yearly'.

$50 MBC weekly

Sets up a recurring gift of $50 each week to the MBC Only fund.** Frequency options are 'weekly', 'biweekly', 'monthly', and 'yearly'.

refund

Refunds the previously given contribution. 1

update

Allows a donor to update their payment method or recurring gift.2 Your text giving number will respond with a link where users can make these changes.

unlink

Unlinks a user's phone from the text-to-give system. If a donor wants to set-up two recurring gifts from two different methods, using "unlink" will allow the donor to set-up a secondary recurring gift from an additional method.4

commands

Provides the user with a list of the available generic text commands (Note: These generic commands may or may not include the unique specific keywords we have set up for our church)

All text gifts will appear on Giving reports as Method: Text (card) or Text (ACH).
 

1 Donors can only refund their own gift with this command within 24 hours of giving the gift. If the previously given contribution started a recurring gift, the recurrence will also be canceled.
2.   If a person needs to update their name associated with the payment method (which will be associated to the Contribution receipts emailed) they will use the "Update" command and be sure to enter the accurate name with the payment method update.
4. If a donor sets up a second (or subsequent) recurring gift from a different method, the only way to modify any previous recurring gifts would be through the web portal (Give Now).
Currently, there is no way to disable keywords that you create, they must be deleted if you don't want them to be active.
* A percentage of gifts given toward the General Fund are given to the SBC's Cooperative Fund and MBC Dub Efurd Fund (MBC Missions).
** Gifts toward this fund stay within MBC, meaning no portion of which is given to the Cooperative Program or other efforts or activities outside of MBC.